About Us
Welcome to PUP-NOOK! 🐾
At PUP-NOOK, we believe that pets are family. Our mission is to provide high-quality, innovative, and safe pet products that bring comfort, joy, and happiness to pets and their owners. Whether it's cozy pet beds, fun toys, or premium accessories, we strive to create a one-stop shop for all your pet’s needs.
Who We Are
PUP-NOOK is a UK-based pet brand operated by Chaubet LTD (Company Number: 15954711), dedicated to offering carefully selected pet supplies that prioritize quality, safety, and customer satisfaction.
We know how much your pet means to you, and that’s why we partner with trusted manufacturers and experienced veterinarians to ensure every product meets the highest standards.
Why Choose PUP-NOOK?
✔️ Premium Quality Products – Carefully selected pet products designed for safety and durability.
✔️ Fast & Reliable Shipping – Orders processed within 1-2 business days with secure tracking.
✔️ Customer Satisfaction Guarantee – A hassle-free 30-day return policy for all eligible purchases.
✔️ UK-Based Support Team – Our dedicated customer service is here to help 7 days a week.
We are committed to making PUP-NOOK a trusted pet brand where pet owners can shop with confidence and peace of mind.
Our Commitment to Customer Satisfaction
At PUP-NOOK, we understand that shopping online requires trust. That’s why we offer:
✅ Secure Payments – Encrypted payment processing to protect your data.
✅ Transparency & Authenticity – We only sell products we believe in and provide accurate descriptions.
✅ Real Customer Support – Reach us anytime for help, questions, or order updates.
We are fully compliant with Google Ads, Google Merchant Center, and UK trading laws, ensuring a legitimate and reliable shopping experience for all customers.
Contact Information
📧 Email: CONTACT@PUP-NOOK.uk
📞 Phone: +447453915968
🏢 Company Name: PUP-NOOK by Chaubet LTD
🏢 Company Number: 15954711
📍 Registered Address:
2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
📅 Customer Support Hours:
🕗 Monday - Friday: 8:00 AM - 6:00 PM
🕙 Saturday - Sunday: 10:00 AM - 4:00 PM
We aim to respond to all inquiries within 24 hours.
Trust & Transparency -
✔️ Clear Business Information – Verified company details, contact information, and policies.
✔️ Easy Returns & Refunds – 30-day return policy for all eligible purchases.
✔️ Accurate Product Listings – Honest descriptions, pricing, and shipping details.
✔️ Secure Transactions – We use industry-standard encryption to protect customer data.
We are committed to fair business practices and providing a safe and trustworthy shopping experience.
Join the PUP-NOOK Family! 🐶🐱
Thank you for choosing PUP-NOOK—a place where pets come first and every product is designed with love and care.
Shop with confidence and treat your furry friend to something special today!
🚀 Shop Now | 📩 Contact Us
